Terms of Use

Effective date: 23 September 2026

These Terms of Use ("Terms") apply to the My Love app for iPhone and iPad ("the app"), published by Mst Jahanara Sultana ("we", "us", "our"). By downloading or using the app, you agree to these Terms. If you do not agree, please do not use the app.

Subscription summary

My Love is free to download. The free version includes ads and some limits.
My Love Premium is available as an auto-renewing monthly or yearly subscription, or as a one-time purchase.
Payment is charged to your Apple ID. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period.
You can manage or cancel your subscription in your Apple ID settings at any time.

1. The app and your licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use My Love on Apple devices that you own or control, for your own non-commercial use, in line with these Terms and the Usage Rules in Apple's Media Services Terms and Conditions.

Your use of the app is also governed by Apple's Licensed Application End User License Agreement (the "Standard EULA"). If these Terms and the Standard EULA conflict, these Terms apply to the extent the Standard EULA allows.

2. Free version and My Love Premium

The free version of My Love is supported by ads and limits some features, such as the number of events. My Love Premium removes ads and unlocks additional content and features, such as more events and premium countdown styles, backgrounds and quote categories. The features included may change over time.

2.1 Purchase options

Monthly subscription: renews every month. It may include a free trial.
Yearly subscription: renews every year.
One-time purchase: unlocks Premium permanently for your Apple ID, with no renewal.

Current prices are shown in the app before you buy. Prices may vary by country and may change. Earlier one-time purchases, such as "Remove Ads", continue to work and can be restored.

2.2 Billing and automatic renewal

Payment is charged to your Apple ID account when you confirm the purchase, or when a free trial ends.
Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours before the end of the current period, at the same price unless we tell you about a price change in advance as Apple requires.
If you are offered a free trial, any unused part of it is forfeited when you buy a subscription.

2.3 Managing and cancelling

You can manage or cancel your subscription in Settings → [your name] → Subscriptions on your device, or in your App Store account settings. Cancelling stops future renewals. You keep Premium until the end of the period you have already paid for. Deleting the app does not cancel a subscription.

2.4 Refunds

All purchases are processed by Apple, and we cannot issue refunds ourselves. You can request a refund from Apple at reportaproblem.apple.com. Refunds are subject to Apple's policies.

2.5 Restoring purchases

If you reinstall the app or switch devices, use Restore Purchases in the app while signed in with the same Apple ID.

3. Your content

Names, dates, events, photos and other content you add ("your content") belong to you. They are stored on your device, and in your own iCloud if you turn on backup. We do not receive or back up your content. You are responsible for keeping backups, and for having the right to use any photos or other material you add.

4. Acceptable use

You agree not to:

copy, modify, reverse engineer or resell the app, except where the law allows it,
interfere with our servers or try to access them in unauthorised ways,
use the app or its content in any unlawful way,
use images or quotes from the app for commercial purposes.

5. Quotes, wallpapers and other content

Quotes, wallpapers, stickers, fonts and other content provided in the app are for your personal use. You may share quote images with friends and family, but you may not redistribute our content in bulk or use it commercially. Some quotes are attributed to third parties and remain the property of their authors.

6. Ads and third-party services

The free version shows ads provided by third parties. We are not responsible for the content of ads or for third-party websites or services they link to. Our Privacy Policy explains how information is used for advertising and how you can control it.

7. Intellectual property

The app, including its design, code, graphics, icons and bundled content, is owned by us or our licensors and is protected by copyright and other laws. Apart from the licence in section 1, these Terms give you no rights to it.

8. Notifications and reminders

Reminders depend on your device settings, iOS and network availability. We cannot guarantee that every reminder will be delivered or delivered on time. Please don't rely on the app as your only reminder for important dates.

9. Disclaimer

The app is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee that the app will be uninterrupted or error-free, or that data will never be lost.

10. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential damages, or for any loss of data, arising from your use of the app. Our total liability for any claim relating to the app is limited to the amount you paid for the app in the 12 months before the claim. Nothing in these Terms limits any liability that cannot be limited by law, or your statutory rights as a consumer.

11. Termination

You can stop using the app at any time by deleting it. Remember to cancel any subscription first (see section 2.3). We may suspend or end your licence if you break these Terms. Sections 3, 5, 7, 9, 10 and 13 continue to apply after termination.

12. Changes

We may update the app and these Terms from time to time. We will post updated Terms on this page and change the effective date. If you keep using the app after the changes take effect, you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Bangladesh, without regard to its conflict of laws rules. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence.

14. Apple

These Terms are between you and us, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

15. Contact us

Mst Jahanara Sultana
Email: mstjahanarasultana@gmail.com